Last update: 30/07/2022
SOLARMA SISTEMAS DE CONTROL Y SEGURIDAD, S.L. (hereinafter, "SOLARMA") with Tax Identification Number B-65009979 and registered office at Calle Farmacia, 30 - 32, Llinars del Valles (08450), Barcelona, duly registered in the Commercial Register of Barcelona on Page B528231, Volume 46703, Sheet 122, states that it owns the website www. solarma.es (hereinafter, the "Website"), in accordance with the obligations set forth in Law 34/2002, of 11 July, of information technology and electronic commerce services (hereinafter, the "LSSICE").
The completion of all the data requested through the Website is necessary to achieve the best possible provision of the services made available to the User. If all the required information is not provided SOLAR PROFIT does not guarantee that the information and services provided can be provided, are provided correctly or meet the needs of the user.
The term User/s is used here to refer to all persons of legal age who may access the Website.
BASIC INFORMATION ON DATA PROCESSING
Data Controller |
SOLAR PROFIT ENERGY SERVICES, S.L. |
Purpose of processing |
Customer service |
Resolving queries via the online contact form. |
|
Legal grounds for the processing |
The processing of your data may be based on the performance of a contract; consent; legitimate interest; and/or a legal obligation. |
Recipients |
No data will be passed on to third parties or other Grupo Solar Profit entities, unless this is necessary to provide the service or to comply with a legal obligation. |
Rights |
Access, rectification, erasure, objection, restriction of processing, data portability, not to be subject to automated decision-making and to revoke the consent given. You may also contact our DPO, as well as file a complaint with the Spanish Data Protection Agency, if you consider it appropriate. |
Additional information |
Detailed information on the protection of your data can be found below. |
DETAILED INFORMATION ON DATA PROCESSING
1. Name and contact details of the Data Controller
Under the terms of the applicable data protection regulations and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, the "GDPR"), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (hereinafter, the "LOPDGDDD"), the Data Controller is:
Data Controller |
SOLARMA SISTEMAS DE CONTROL Y SEGURIDAD, S.L. |
Tax Identification Number |
B-65009979 |
Headquarters |
Calle Farmacia, 30 - 32, Llinars del Valles (08450), Barcelona |
Telephone number |
902 730 161 |
Contact email address |
|
Data Protection Officer |
2. Compliance with applicable regulations
SOLARMA has adapted its website to the GDPR and the LOPDGDD. To do so, it has implemented those policies, measures and technical and organisational procedures to guarantee and protect the confidentiality, integrity and availability of your personal data.
The transmission of data by the user of SOLARMA services (hereinafter, the "User") through the Web, is done on a voluntary basis and being informed prior to the treatment of the use and purposes thereof.
3. The principles we apply to your personal information
The data provided to SOLARMA by different means, online or offline contact forms or any other procedure used for the collection of your data, will be carried out in accordance with current data protection regulations, and for the sole purpose of providing the service you have been informed of.
In the processing of your personal data, we apply the following principles that comply with the requirements of the GDPR:
SOLARMA reserves the right to exclude any User who has provided false information from the services, without prejudice to any other legal action that may be appropriate.
4. Processing of personal data
4.1. Collection and processing of personal data
In providing us with their data through the Website, online or offline forms or by any other means, the User guarantees that they are truthful, exact, complete and up to date, and shall be liable for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.
In the event that you provide SOLARMA third party data, the User must have the consent of the user and undertake to transfer the information contained in this clause, exempting SOLARMA from any liability in this regard. SOLARMA may, nevertheless, carry out checks to verify this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations.
4.2. Purposes of processing
The purposes of the processing carried out by SOLARMA of the User's personal data are:
Data processing |
Purpose of processing |
Legal grounds of the processing |
Retention time |
Customer service
|
Manage the resolution of enquiries and calls made to Customer Services. |
Execution of the contract |
6 years after the conclusion of the contract in the case of |
Resolving queries via the online contact form. |
To attend to and adequately manage the User's enquiries, comments, incidents or suggestions made through the forms provided on the Website, or by making use of the online chat. |
Consent of the data subject |
12 months after consultation |
4.3. Data Category
In accordance with the aforementioned purposes, SOLARMA collects and processes the following categories of User data:
With regard to enquiries made using the form available in the "CONTACT" section, please briefly state the reason for the enquiry. Please note that personal enquiries cannot be answered there, except for those strictly established by the legislation in force. Under no circumstances will the User communicate data of any special nature (such as, for example, health data, religious data, etc.). In the event of doing so, the User exempts SOLARMA from all liability. In the event that inappropriate queries or content are submitted, SOLARMA will remove them.
5. Data processing by third parties and transfer
Depending on the purposes for which personal data are collected, your personal data may be processed by:
Si existe una venta, una fusión, consolidación, cambio en el control societario, transferencia sustancial de activos, reorganización o liquidación de SOLARMA, entonces, a nuestra discreción, podemos transferir, vender o asignar la información recabada en la Web a una o más partes relevantes.
6. Security measures
SOLARMA adopts the security levels required by the GDPR appropriate to the nature of the data that are processed at all times by its activity. In this sense, it uses encryption techniques that do not allow a third party to trace the identity of the User interacting with our services. Similarly, it may also carry out secure anonymisation strategies for the personal data it processes in order to carry out its activities. The strategy in a medium such as the Internet is not totally secure, and there may be fraudulent actions by third parties, although SOLARMA makes every effort to prevent such actions.
7. International data transfer
We do not disclose your personal data to third parties outside the European Economic Area. In the case of international data transfers, all appropriate technical and organisational measures shall be taken to ensure the security of the data.
8. The rights of data subjects and the exercise of these rights
In accordance with both the GDPR and the LOPDGDD, Users may exercise the following rights:
To exercise your rights, you can use the remplates and forms available on the official website of the Spanish Data Protection Agency (https://www.aepd.es/es/derechos-y-deberes/conoce-tus-derechos), and write to SOLARMA's registered office or send an email to dpo@solarprofit.es, REF: "Data Protection".
9. User Consent
The User declares to have read and accepted this Privacy Policy.
The User undertakes to indemnify SOLARMA against any possible claim, fine or sanction that it may be obliged to bear as a result of the User's failure to comply with the duty described in this paragraph.
10. Changes to the Privacy Policy
We will only use personal data in accordance with the Privacy Policy in effect at the time such data is collected.
SOLARMA reserves the right to modify this Privacy Policy at any time with effect from the date of publication of such changes on the Web, therefore it is recommended to visit it each time you access it. If at any time we decide to use personal data in a manner different from that stated at the time it was collected, this will be communicated to the User by email, where available to us. At this point, you will be given the option to consent to other uses or disclosures of the personal information you provided to us prior to the change in our Privacy Policy.
Should any clause of this Privacy Policy be annulled or considered null and void, the rest of the conditions shall not be affected, and shall remain fully valid and in force, in accordance with the applicable regulations in force at any given time.
11. Governing Law
The privacy of all information provided, both by the User through the different forms for requesting personal data, and that made available through the Website, is regulated by the data protection regulations in force, especially by the GDPR and the LOPDDGDD.
12. Cookies
Access to the website may involve the use of cookies. Cookies are small pieces of information that are stored on the browser used by each user so that the server remembers certain information that can be subsequently used. This information allows us to distinguish you as a specific user and to store your personal preferences, as well as strategic information about the use and operation of the Website.
Users who do not wish to enable cookies or who wish to be informed before they are stored on their devices can configure their own device to that effect. For more information, please see our Cookie Policy.